This post provides information regarding the recording of Referral Orders

When a referral order is recorded?

When a customer makes a purchase via the affiliate link (or tracked by cookie after a while) or using an affiliate coupon, as long as that order is marked as paid, a referral order will be recorded.
The system will send an email to the merchant to notify them about the referral order. The new referral order status will also be shown on the Referrals tab for merchants to review:

Approve/deny a referral order
After being recorded, the status of the referral order will be set as Pending, Magic Exhalation will then decide if the referral is valid or not.
Here, there are two options for the merchant to choose from, based on the real situation of the order:
  • Denied (red cross): the commission will be rejected and not be sent.
  • Approved (green checkmark): the commission for the order is validated for the affiliate, and ready to be sent (process payment).

 

Referral order using both affiliate link and coupon

Affiliate links and affiliate coupons have the same function, which means a referral order can be tracked whether it is made via the affiliate link or made with a coupon.


In case the customer visits Magic Exhalation's shop via the affiliate link and uses the coupon code of the same affiliate, that affiliate will not get a double commission. Instead, they will only get commission calculated based on the order amount after applying the coupon code.


In case the affiliate link and the coupon come from 2 different affiliates (customer uses the affiliate link from affiliate A and uses a coupon from affiliate B), the affiliate with coupon (affiliate B) will get a commission.


To sum up, both affiliate links and coupons can be used to track referral orders, but in case both are used, coupons will be prioritized.

 

Refund

In case an order is refunded, Magic Exhalation Affiliate system will create another referral record with a negative amount to balance with the refunded one.

 

Magic Exhalation can then approve the additional record to make a total commission of the refunded referral become 0$.